Help Center
— from finding trusted tradies to managing your business profile.
What is The Tradie List?
The Tradie List is Australia’s trusted online platform connecting homeowners with verified trade professionals. Whether you need a plumber, electrician, builder, or cleaner, you can easily find and hire local experts with confidence.
Tradies can also join our community to grow their business, receive more job requests, and showcase their verified qualifications to thousands of potential customers.
Frequently Asked Questions
Find clear answers to the most common questions about using The Tradie List — whether you’re a homeowner looking for trusted professionals or a tradie managing your business profile.
Click the Sign Up button in the top menu, choose whether you’re a homeowner or tradie, and fill in your details. Verify your email address to activate your account and start using our platform.
Yes. For your security, you’ll receive a verification link via email. Once verified, you can log in using your account credentials and access your dashboard instantly.
Click on the Forgot Password link on the login page, enter your registered email address, and follow the instructions to reset your password securely.
Use the search bar or browse by category (for example, Plumbers, Electricians, or Carpenters). Once you find a tradie you like, click their profile and use the Request a Quote button to send your job details.
Yes! The Tradie List is completely free for homeowners and customers to browse services, request quotes, and contact verified tradies directly.
Verified tradies display a “Verified Badge” on their profile. This means our team has checked their ABN, licences, and identity to ensure authenticity and professionalism.
Absolutely. After your job is complete, you’ll receive an email invitation to rate and review the tradie. Reviews help other homeowners make informed decisions and maintain trust in our community.
Tradies can join by visiting the Become a Seller page, completing the registration form, and verifying their ABN and trade licence. Once approved, your business will appear in our listings for customers to find you easily.
Creating a profile is free. However, premium visibility or featured listing options may be available for tradies who want to appear higher in search results. Learn more about our options in How It Works.
Tradies can upload ABN and trade licence documents during registration or from their dashboard. Our verification team reviews all submissions within 1–2 business days to confirm authenticity.
Yes, log in to your dashboard and click Edit Profile. You can update your business details, add new photos, services, and areas you cover at any time.
Yes! Visit our Tools & Spaces Rental section to browse available equipment and locations for hire. Please also review our Rental Terms before booking.
All payments are arranged directly between the customer and tradie. The Tradie List does not handle or store payment information. We recommend confirming job details and payment terms before work begins.
Yes. We use secure SSL encryption and follow Australian privacy laws to protect your personal data. Please read our Privacy Policy for details.
You can view our full Terms of Service to understand user responsibilities and platform policies.
If you experience any issue, please report it immediately via our Contact Us form. Include as many details as possible, and our support team will review your concern promptly.
Try clearing your browser cache or using a different browser. If the problem continues, contact our team through the Contact Page with a screenshot and short description of the issue.
You can reach our support team by visiting the Contact Page or emailing us directly at support@thetradielist.com. We aim to respond within one business day.
You can learn more about our mission and values by visiting the About Us page. You can also explore How It Works to see how we connect customers with trusted tradies across Australia.
Still Need Help?
Couldn’t find the answer you’re looking for? Our friendly support team is here to help. You can reach us at support@thetradielist.com or contact us directly.
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